HCL Walk-In for Software Developers - B.E, B.Tech, B.Sc, BCA – 16 March 2015 - Huge Vacancies

HCL Walk-In for Software Developers - B.E, B.Tech, B.Sc, BCA – 16 March 2015 - Huge Vacancie

HCL

Company Name: HCL

Job Role: Customer Support Engineer/Technician

Educational Qualification: B.E, B.Tech, B.Sc, BCA

Salary: Best in Industry

Job Location: Noida                   

Required Experience: 0 – 2 years

Required Skills: Good Communication Skills

Job Description:

Respond to and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps. Provide level 1 support and perform other activities based adhering on SOPs/work instructions

Administer and provide User account provisioning & activities

Assign work orders / incidents to appropriate support teams and follow up until closure

Analyze, acknowledge & record each & every alert in the monitoring tools & handle the alerts as per their impact

Use the Incident Management System to document information and manage problems and work requests and their respective resolutions and circumvention's

Job Type: Regular/Full Time

Venue Location: Lucknow

Walk-In Date: 16 March 2015

Walk-In Time: 09:00am – 11:00am

Venue Location:

School of Management Sciences,
19th KM Stone, Sultanpur Road,
Lucknow - 226501.

Company Website: www.hcl.com

Company Profile: 

HCL is a $5.3 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals.